If,  when using this website,  you are asked to provide information from which you can be identified, you can rest assured that it will be looked after in accordance with our privacy statement.

We are committed to making sure your information is safe and your privacy protected.

How we collect information

This can be collected from various sources, our website, social media or one of the many events we attend.  It can be collected face to face or via automated technology such as cookies on a website.

What information we collect

  • Your name
  • Email address or other contact information
  • Information relevant to surveys/offers or product sales
  • Demographic information to enable us to manage our business better

What we do with the information collected

The information is only collected to allow us to make transactions and to enable us to provide all customers with the very best service possible.

We will only contact you if there is a problem with your order.

It is used for internal record keeping such as that legally required in the UK – copies of orders (without any credit/debit card numbers) are kept to allow questions or disputes to be resolved.

To help us improve our business and consequently our customer service.

All paperwork produced by our business is destroyed prior to being disposed of.

Northumbrian Design NEVER sells, gives or in any other way allows personal information to be given to third parties.  No direct access to your information is allowed except by authorised company staff.